FAQ’s

Daily Usage or Daily Wearing

To measure your ring size accurately, you have a few options:

  1. Use a ring sizer tool: You can purchase a ring sizer tool online or at a jewelry store. Follow the instructions provided with the tool to determine your ring size at home.
  2. Measure an existing ring: If you have a ring that fits you well, you can measure its inner diameter using a ruler or a ring-sizing chart. Compare the measurement to an international ring size chart to find your size.
  3. Printable ring sizer: We offer printable ring sizer guides. These guides include a set of circles with corresponding sizes. Simply place an existing ring on the circles or follow the instructions to find the best match. 

It’s important to note that ring sizes can vary slightly depending on factors such as climate and time of day. It’s recommended to measure your ring size multiple times and in different conditions for greater accuracy. 

No, neither the moissanite nor the ring should react with your skin, sanitizer, cream, or other common substances. Moissanite is highly resistant to chemical reactions, and our rings are crafted to be safe and non-reactive for everyday wear. However, everyone’s skin chemistry may vary, so it’s possible for some individuals to experience minor reactions or sensitivity. If you have specific concerns or known allergies, we recommend consulting with a dermatologist or testing a small area of your skin before prolonged exposure.

In our 14k white gold, there is a minimal amount of nickel present, which, in rare cases, can be an irritant for individuals with sensitive or allergy-prone skin. If you fall into this category, we recommend considering 18k white gold or platinum as alternatives, as they do not contain nickel.

Regarding hygiene, moissanites are hydrophobic, meaning they repel water and are attracted to oils. Over time, natural oils and moisturizers can accumulate on your moissanite and ring, leaving a slight residue. However, this can be easily and safely cleaned by using a drop of very diluted mild detergent, warm water, and gently brushing with a soft baby toothbrush. We provide further guidance on cleaning and maintenance in our care guide for more detailed information.

If you have any concerns or specific sensitivities, we suggest consulting with a dermatologist or seeking personalized advice. Your comfort and satisfaction are our top priorities.

Certainly! In the unfortunate event that your ring gets damaged, we offer repair services to restore it to its original condition. Our skilled craftsmen are experienced in repairing jewelry and will work diligently to fix any issues with your ring. Please reach out to us with details of the damage, and we will provide you with guidance on the repair process and any associated costs. Your satisfaction is important to us, and we are committed to ensuring your ring remains beautiful and wearable for years to come.

For more information and next steps regarding repairs, please contact our customer support team at Info@astirimoissaniterings.com. They will be able to assist you further and provide guidance on the repair process. 

Moissanite is indeed a hard stone, ranking as the second hardest known stone to man. The hardness of gemstones is measured on the Mohs Scale of Hardness, relative to diamond, which has a perfect score of 10.

To put it in perspective, tanzanite scores a 7, while ruby and sapphire score 9 on the Mohs scale. Moissanite, on the other hand, boasts an impressive hardness rating of 9.25 to 9.5.

This means that moissanite is harder than the sapphire glass (Mohs 9) used to protect the inner workings of prestigious timepieces like Rolex and Patek Philippe.

With such exceptional hardness, the chances of scratching, breaking, or chipping moissanite during daily wear and tear are highly unlikely. You can have confidence in the durability of your moissanite jewelry, knowing that it is designed to withstand the rigors of everyday life while maintaining its stunning beauty.

To minimize the risk of damage, it is advisable to take some precautions. Avoid wearing your moissanite jewelry during activities that involve rough impact or contact with abrasive surfaces. It is also a good practice to remove your jewelry before engaging in intense physical activities or using harsh chemicals.

Regular maintenance and care can also help preserve the beauty of your moissanite. Clean your jewelry regularly using mild soap and warm water, and store it separately from other jewelry to prevent scratching.

It is important to acknowledge that not all moissanites are equal in terms of quality. Inferior moissanite stones can be more susceptible to the negative effects of dirt, such as hand lotion, which can diminish their luster and brilliance. This is particularly evident when the cut and clarity of the stone are not up to par.

At Astiri, we take pride in offering exceptional quality moissanite that is carefully selected and expertly cut to maximize its brilliance and shine. Our Astiri moissanite is designed to maintain its stunning appearance with minimal maintenance and proper care.

However, if, in rare circumstances, your Astiri moissanite becomes irreparably dull, we are committed to customer satisfaction. We will gladly replace the stone with a brand-new one, ensuring that you continue to enjoy the exquisite beauty of your Astiri moissanite for a lifetime.

Customization

Many of our designs can be resized to fit your needs, with some limitations. However, we advise against resizing the ring by more than 3 sizes, as it may compromise its strength and durability. To avoid unnecessary resizings, we highly recommend ensuring you have the correct ring size from the start. It’s an investment worth making to ensure your ring fits perfectly and remains in optimal condition

We offer the first resizing of your ring for free. You just need to courier it to us, we’ll do the resizing and courier it back to you, with us covering the return shipping. However, please be aware that any subsequent resizings, if necessary, will come with associated costs.

Certainly. If you wish to do so, please contact us and we will be happy to provide you with a customized quote. Please contact us at info@astirimoissaniterings.com

Absolutely! We offer custom engraving services for our rings. Please note, however, that you are limited to a maximum of 20 characters, including spaces, to maintain the integrity and beauty of the ring.

Certainly. For a no-obligation quote, please don’t hesitate to reach out to us at Info@astirimoissaniterings.com.

Ring Qualifications

Certainly. Every Astiri moissanite stone comes with a grading certificate, which will be included in your parcel.

They’re close to impossible to differentiate by just looking at them. Moissanite gemstones actually tests as a diamond on a diamond tester. So even a diamond tester can’t tell them apart. Moissanites simply look like high end premium diamonds. 

There are key differences that make each one unique. Understanding these differences can help you appreciate the distinct value and advantages of moissanite:

A. Origin: While diamonds are naturally occurring gemstones formed deep within the earth over billions of years, moissanite is a lab-created gemstone, first discovered in a meteor crater. Moissainte has its origin from outer space and some call moissanite, stardust diamonds.

B. Hardness: Diamonds are renowned for their hardness, rated a 10 on the Mohs scale – the highest possible rating. Moissanite, while not as hard as a diamond, still boasts a considerable score of 9.25, signifying great durability and second hardest stone known to man.

C. Brilliance: When it comes to brilliance and fire, moissanite outshines diamonds. It has a higher refractive index, which means more light is bent when it enters the gemstone, leading to greater brilliance (white light reflections) and fire (rainbow-colored flashes).

D. Price: One of the key benefits of moissanite is its affordability. It offers the durability and aesthetic allure similar to diamonds, yet comes at a fraction of the cost, presenting an excellent value proposition.

E. Sustainability: As a lab-created gemstone, moissanite offers a sustainable and ethical alternative to mined diamonds. Its production has minimal environmental impact, contributing to its appeal for the environmentally conscious consumer.

F. Ethical Sourcing: A critical advantage of moissanite over diamonds is the absence of conflict or human rights issues often associated with diamond mining. Since moissanite is lab-created, it avoids the ethical dilemmas linked to conflict diamonds, also known as blood diamonds, which are mined in war zones and sold to finance armed conflict against governments. By choosing moissanite, consumers can enjoy the peace of mind knowing their beautiful gemstone is completely conflict-free.

G. Color and Clarity: Moissanite is usually clear and colorless, mimicking high quality diamonds, but it can also come in a range of colors. Moreover, moissanite typically exhibits fewer inclusions than most diamonds, offering a near-flawless appearance.

H. Versatility: Moissanite is available in a wide variety of cuts and styles, providing ample options to suit your personal taste, while enjoying the numerous benefits this gemstone offers.

While diamonds have their traditional appeal, moissanite stands as a gemstone that combines beauty, durability, and ethical sourcing, adding a modern twist to jewelry. Its distinctive characteristics and advantages make moissanite an attractive and valuable choice for consumers.

While moissanite gemstones can occasionally have diamond-like inclusions, we assure you that all our moissanite stones at Astiri are of the highest quality and guaranteed to be free from black inclusions. They are meticulously crafted to be 100% clean to the naked eye, ensuring a flawless and stunning appearance in our rings with the highest possible rating.

The difference between 14k and 18k gold lies in the gold content of the jewelry piece. The karat (k) measurement indicates the amount of pure gold present.

  • Pure gold is 24 karat (24k), meaning it consists of 24 out of 24 units of gold, or 100% gold.
  • 14k gold contains 14 parts gold out of 24, equivalent to 58.3% pure gold.
  • 18k gold contains 18 parts gold out of 24, equal to 75% pure gold.

Therefore, 18k gold has a higher gold content compared to 14k gold.

Pure gold is inherently soft, making it less suitable for durable jewelry. To enhance durability and create different gold colors like rose and white gold, other metals such as palladium, copper, and silver are added in varying proportions to create an alloy.

In terms of color, 18k rose and yellow gold often exhibit a more vibrant and saturated hue compared to their 14k counterparts due to the higher gold content.

Ultimately, the choice between 14k and 18k gold depends on personal preference for color, durability, and the desired balance between gold content and other alloy metals.

Platinum, as compared to 18k white gold, possesses several notable characteristics:

a. Weight: Platinum is approximately 30% heavier than 18k white gold, and this weight difference is noticeably felt when comparing the two metals.

b. Durability and Scratch Resistance: Platinum is exceptionally durable and scratch-resistant, outperforming white gold in these aspects. It can better withstand the rigors of daily wear, maintaining its lustrous appearance over time.

c. Intrinsic Whiteness: Platinum retains its natural white color indefinitely. In contrast, white gold alloys have a yellow undertone, necessitating the addition of metals like silver and palladium to achieve a white appearance. However, even with alloying, it is challenging to completely eliminate the faint yellow undertone in white gold.

d. Plating with Platinum: To enhance the white appearance of white gold, it is typically plated with rhodium. At Astiri, we have opted to plate our white gold rings with platinum instead. We find that platinum offers a richer shade and aligns with our preference for this metal. This choice further underscores our confidence in platinum.

e. Plating Maintenance: Over time, the platinum plating, like any rhodium plating, may wear off. However, it can be refreshed annually at a nominal cost, ensuring your white gold ring retains its brilliant white hue.

These characteristics make platinum a preferred choice for those seeking a heavier, more durable, and naturally white metal option, providing long-lasting beauty and exceptional quality.

As each ring is crafted specifically for you, we kindly request approximately ten working days to ensure its meticulous production. This allows us to create your ring with utmost precision and quality before it is shipped out to you.

Broadly, yes. Diamond color is graded on a scale from D (the whitest) down to Z (with prominent yellow or brown tones). As you move down the alphabetical scale, the color hue subtly intensifies with each letter.

It is important to note that low-quality moissanite is sometimes misrepresented as having a D color, when in reality, it falls into a significantly lower color bracket such as J-K.

At Astiri, we take great care to ensure the highest quality for our moissanite gemstones. All our moissanites undergo inspection by a GIA-trained gemologist to verify that they belong to the pristine D-E-F color range, the pinnacle of whiteness. This rigorous process guarantees that our moissanites exude exceptional whiteness, comparable to the finest diamond color grades.

Shipping & Returns

Yes, we understand the importance of ensuring the safety of your precious ring during shipping. Rest assured that all our shipments are fully insured to protect your ring throughout the entire shipping process. In the unlikely event of any damage or loss, you can have peace of mind knowing that you are covered by our comprehensive shipping insurance. Your satisfaction and the safe delivery of your ring are of utmost importance to us.

We strive to ensure prompt delivery of your ring. We utilize reliable shipping services, such as DHL, to deliver your order within an estimated timeframe of 5 days. We understand the excitement of receiving your ring, and we make every effort to minimize delivery time while ensuring a secure and efficient shipping process. The entire process with manufacturing should take approximately 2-3 weeks. 

Each ring we create is customized to your specific ring size and moissanite stone choice. However, to provide you with peace of mind, we offer a 30-day return policy. If, for any reason, you decide to return the ring within 30 days of your purchase, as long as it remains in its new and unworn condition, we will provide a full refund.

Simply courier the ring back to us, and upon receiving it in pristine condition (unworn), we will process your refund within seven days. We value your satisfaction and want to ensure a hassle-free experience when shopping with us.

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